Compute Canada

Portal Signup Procedure FAQ

  1. Visit the Java Test Page, and make sure your java is working properly, and is a version listed below for your OS/Browser combination. If java is not working properly, please address this issue first. You should see a moving animated character dancing if java is working.
  2. Visit the Secure Portal Enrollment Page. 
  3. Make sure you know your HPCVL username, and your web password (used to access the HPCVL Users page) you will require this information to complete the registration process. We've choosen this procedure for security reasons; it allows us to sign up new users without requiring us to send you information used to activate your certificate. Your web password is considered a 'shared secret'; it is something you already know.
  4. First time users, Create Roaming User Profile.
    1. Here, you are creating a TruePass user certificate, used to log in to the Portal Server. Use the same (HPCVL) user name you already use, however the password you choose may be different than the one you used previously to access our login node. Password requirements are strict, requiring at least 8 characters, with at least one upper-case. We recommend that once logged in, you change your login password to match the one you have chosen for the portal.[Figure 1] [Figure 2]
  5. Recover Roaming user is used to reset forgotten portal passwords. In the future, should you forget your certificate password used to log in to the Portal server, you can reset it here, once again, make sure you know your HPCVL username and web password that will be used for your shared secret.    


Log in to the Portal:

  1. Visit https://portal.hpcvl.queensu.ca/
  2. Log in with your new TruePass client certificate. [Figure 3] (See above, pt 4.1) 
  3. You will be brought to the Secure Desktop page.
    1. To use any of the applications appearing on the left-hand side, such as xterm (sflogin0), click on it.
    2. If the application is used for the first time, you will be prompted to log in. For this, you use your username and the UNIX password that you received [Figure 4].
    3. The Secure Desktop will remember password and userID for the application, and automatically use it next time. If the information has changed (for instance, you changed your login password), it will prompt you again.
    4. No "Secure Desktop webtop preferences" have to be set anymore as the SD automatically stores that information.