It doesn't work. Where can I get help?

Please note: The FAQ pages at the HPCVL website are continuously being revised. Some pages might pertain to an older configuration of the system. Please let us know if you encounter problems or inaccuracies, and we will correct the entries.

All of these things are documented at , but the mass of information on that site makes it a bit difficult to know where to look. Try using the search engine.

If you have questions that you can't resolve by checking documentation, you can Contact us. We have several user support people who can help you with code migration to the parallel environment of the HPCVL facilities. If you want to start a larger project that involves making code executable on parallel machines, they might be able to help you. Keep in mind that we support many people at any given time, so we cannot do the coding for you. But we can do our best to help you get your code ready for multi-processor machines.

Of course, some programs are inherently non-parallel, and trying to make them scalable might be too much effort to be worth it. In that case, the best one can do is try to improve the serial performance by adopting the code to modern computer architecture. The performance enhancement that can be achieved is sometimes quite amazing. It seems, however, that most programs have a good potential to be executed in parallel, and a little effort in that direction often goes a long way.