Compute Canada

It doesn't work. Where can I get help?

Please note: The FAQ pages at the HPCVL website are continuously being revised. Some pages might pertain to an older configuration of the system. Please let us know if you encounter problems or inaccuracies, and we will correct the entries.

For HPCVL user, we supply user support; you can call or send email to one of our support staff, who include several scientific programmers. Keep in mind that we support many people at any given time, so we cannot do the coding for you. But we can do our best to help you solve your problems with our multi-processor machines.