Please note: The FAQ pages at the HPCVL website are continuously being revised. Some pages might pertain to an older configuration of the system. Please let us know if you encounter problems or inaccuracies, and we will correct the entries.
3. You will be brought to the Secure Desktop page
The Portal authenticator is Java based. Most problems are due to missing or misconfigured java plugins for your browser. Please see http://java.com/en/download/manual.jsp for detailed instructions for installing and configureing java on your desktop machine.
which will whitelist HPCVL for HTTPS to machines called "portal*"
Supported Operating Systems:
|Microsoft Windows||XP, Vista, 7|
|Oracle (Sun)||Solaris 9, 10|
|Mac (Apple)||OS-X > 10.5|
Supported Client-side environments:
|Microsoft Internet Explorer|
|Chrome (Windows only)|
|Opera (Windows only)|
* Some Linux systems use Java plugins (e.g. "Iced Tea") that are not compatible with the Secure Global Desktop used in our portal. Try installing the latest version of the Oracle Java Plugin.
It is crucial to have a recent version of Java installed on your system. This includes a "Java Plugin" for the web browser. The latest Java Runtime Environment (JRE) may be downloaded freely from Oracle for most platforms. If you encounter portal issues they are almost invariably related to Java. Please contact us if you cannot get it to work.